Welcome to Fashion Legend Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website www.casuallegend.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. Our Store & Target Customers
Fashion Legend Store caters to fashion-conscious individuals seeking performance-ready apparel that combines style with functionality. Our collections focus on:
- Casual and sport-inspired clothing (trousers, shirts, tops)
- Versatile dresses and skirts for active lifestyles
- High-quality fabrics designed for comfort and durability
Our products are designed for customers who value both fashion and practicality in their wardrobe.
2. User Obligations & Responsibilities
2.1 Account Information
When creating an account or making purchases, you agree to:
- Provide accurate and current information
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized account use
2.2 Prohibited Conduct
You may not:
- Use our site for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape content or place orders
- Misrepresent your identity or provide false information
3. Products & Services
3.1 Product Descriptions
We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur. Colors may appear differently depending on your monitor settings.
3.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Underwear
- Swimwear
- Personalized items (unless faulty)
4. Orders & Payment
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including suspected fraudulent activity.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount to your selected payment method upon order confirmation.
4.3 Pricing
All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though orders will be processed at the price in effect when placed.
5. Shipping & Delivery
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
- Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
- Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch
Delivery times are estimates and may vary due to customs processing. We currently do not ship to certain remote areas and parts of Asia.
5.3 Delivery Issues
You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs, or unforeseen circumstances.
6. Returns & Refunds
6.1 Return Policy
You may return eligible items within 15 days of receiving your order. Items must be:
- Unworn, unwashed, and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
6.2 Return Process
- Email [email protected] within 15 days with your order number and reason for return
- Wait for our authorization and RMA number
- Package items securely in original packaging
- Ship to: Fashion Legend Store Returns, 16 New George St, Plymouth, GB PL1D 5TG
Note: Use a trackable shipping method. Customers are responsible for return shipping costs unless the return is due to our error.
6.3 Refunds
Refunds are processed within 3 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.
7. Intellectual Property
All content on our website (logos, text, images, etc.) is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.
8. Liability Limitations
8.1 Product Use
We are not liable for any injury or damage resulting from improper use of our products.
8.2 Website Availability
We strive to maintain uninterrupted site access but are not liable for temporary outages due to technical issues beyond our control.
8.3 Maximum Liability
Our total liability for any claim related to your use of our site or products is limited to the purchase price of the items in question.
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.
10. Changes to Terms
We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date. Continued use after changes constitutes acceptance.
11. Governing Law
These Terms are governed by English law. Any disputes will be resolved in the courts of England and Wales.
12. Contact Us
For questions about these Terms or our products:
Email: [email protected]
Address: Fashion Legend Store, 16 New George St, Plymouth, GB PL1D 5TG
